Cadillac Owner Center

Cadillac prioritizes its customers' needs by making sure that information on service and maintenance for its vehicles is easy to access and convenient. Cadillac owners benefit from several tools that simplify vehicle maintenance and understand recommended service intervals.



The Cadillac Owner Center is a comprehensive online portal where car drivers can access detailed information about their specific vehicle. After enrolling their vehicle, owners can log in to view a personalized dashboard with details on their Cadillac's maintenance schedule, service history, and warranty status. The Owner Center also provides downloadable owner’s manuals, how-to videos, and step-by-step guides to assist users handle simple repairs or understand certain vehicle features.

Cadillac Mobile App

Cadillac has integrated technology into its customer service with the MyCadillac mobile app, available for both Android and iOS devices. Through this app, owners can keep track of their vehicle’s health by receiving alerts about maintenance needs, such as fluid changes, tire rotations, or brake checks. The app also offers convenient features like starting the car remotely, remote locking/unlocking, and the ability to schedule a service appointment directly with the preferred Cadillac dealership. For newer models, the app can even provide real-time diagnostic information to keep owners informed of any potential issues before they worsen.

In-Vehicle Information

Many Cadillac vehicles are outfitted with an onboard information system that includes service reminders and notifications. When a service is due, the vehicle displays notifications on the dashboard, letting the driver know of required tasks. This system not only keeps owners aware to stay current with maintenance but also provides specifics of each task, making it simpler for drivers to grasp what each maintenance procedure involves.

Cadillac Dealership Network

Cadillac authorized service centers play a major part in communicating maintenance details to customers. When owners visit an official service center for maintenance or repairs, the service team offers a detailed explanation of the recommended services, making sure that customers are aware of the necessity of each procedure. Additionally, dealerships keep an electronic record of every maintenance appointment, enabling users to easily access their maintenance records for future needs.

Printed and Online Resources

Cadillac offers printed owner’s manuals and booklets that outline the vehicle’s service intervals, recommended fluids, recommended tire pressures, and other essential information. For users who prefer online tools, Cadillac’s website has a dedicated section for service and maintenance where drivers can access resources, watch clips, and tips on how to maintain optimal performance.



Through a mix of online resources, in-person assistance, and traditional guides, Cadillac ensures that owners are well-informed about their vehicle’s service and maintenance requirements, ultimately enhancing the longevity of their Cadillac.